Contact by WhatsApp: brief consultation at 621 387 167

WhatsApp is a comfortable channel to raise a brief initial question or to agree on the next step of contact. The number is the same as the telephone number: 621 387 167. To send technical documentation or formal communications, it is recommended to use email.

When to use WhatsApp

WhatsApp is recommended for short messages, notification of availability for calls, confirmation of appointments or specific queries that do not require extensive documentation.

Common situations

• Notice to agree on a call time.
• Brief inquiry about availability.
• Confirmation of appointment at the Torrevieja headquarters.
• Initial message after hours for response the next day.

What to avoid on WhatsApp

Although WhatsApp is convenient, some procedures are better handled through other channels for reasons of traceability, format and confidentiality.

It is recommended not to use WhatsApp to

• Sending extensive technical documentation (contracts, reports, plans).
• Formal communications that must be archived.
• Sensitive details of a court proceedings.
• High resolution photographs that require detailed analysis.

For these procedures, the recommended channel is email: pggabinetepericial@gmail.com.

Good practices

When writing on WhatsApp, it is useful to briefly identify yourself and state the reason for your query.

Useful content of the first message

• Name and surname.
• City or area of ​​the case.
• Related specialty (hidden defects, loss, accident, appraisal, etc.).
• Reason for contact in one or two sentences.

Confidentiality

Messages received through WhatsApp are treated with the same confidentiality as other channels. No information is shared with third parties and the data provided is used exclusively to assess the engagement.

Response time

Messages are answered during business hours: Monday to Friday, from 9:00 a.m. to 8:00 p.m.. Messages received outside of these hours are responded to on the next business day.

Direct link

If you access from a mobile phone, you can write directly to the number 621 387 167 from the WhatsApp application installed on your phone.

Direct dealing with Pablo Gómez Thoren

The messages are attended to personally by the expert. There are no automatic responses or commercial intermediaries, which guarantees direct treatment and a technical assessment from the first contact.

How to continue

For the complete ordering procedure, please refer to process. If you prefer another channel, please check the contact channels or contact page.